• We listen to customer's needs and provide a bespoke needs analysis
  • We will understand & help you shape your vision, values and strategy
  • We always link deliverables and spend to measurable goals
  • We provide competency-based recruitment
  • We provide online qualifications in Management & Customer Service
  • We provide Travel Industry-Specific Technical Training
  • We facilitate organisational development meetings
  • We offer a suite of learning & development solutions to meet your needs


For us, training is about people development, where we take you on a journey.

... an adventure of self-discovery, learning and embedding treasures along the way that will make a significant difference to self-confidence, motivation and performance. It is proven that effective leadership and management is vital for the success of any organisation. We aim to capture all the capability that currently exists and through interactive, inspirational training, add more tools & techniques leading to exceptional results.



It is better to lead from behind and to put others in front, especially when you celebrate victory. You take the front line when there is danger.

At M.A.D Consulting Division, we work with clients to understand their strategy and needs to help them achieve and maintain competitive advantage by developing core capabilities. We provide bespoke development programmes, team development, facilitation, and executive coaching.  Our programmes support business priorities and are based on business needs.



M.A.D recruitment isn’t just your average recruitment agency, we provide a unique service, with a one off set-fee.

We work with companies to provide a bespoke needs analysis, aiming to fill vacancies quickly and efficiently so your loss of productivity is minimal. We have worked with many companies to provide executive recruitment, management & frontline teams. We listen to our customer's needs ensuring we know all the criteria to be able to screen and select the right talent for the right role.


STA Travel
Unique Pubs
Viking River Cruises
First Great Western